Moving can be both exciting and stressful. You’re beginning a new chapter in your life by moving to a new home. But how do you choose the best moving service? And how do you know that you’re using a legit moving company?
The process starts by making sure you’re hiring a reputable company to handle your pack and move. A legit moving company makes itself easy to find. They should have a strong website, a lot of online reviews, and they should brag about their credentials. Their trucks—and their movers’ uniforms—should proudly display their company’s logo. They should also provide excellent customer service when you call or email them with questions.
When you’re ready to research moving companies, jump online! Check their website, ask around about their reputation, and then contact them directly so they can show you that they’re the right moving partner for you.
The best movers will have a helpful and professional website
So, you’re searching the Internet for the best moving services in Chicago. But once you find a few websites, what should you look for? Here are a few basic elements that every moving company’s website should include:
- A welcoming and well-organized homepage
- Easy-to-find contact information
- An explanation of their services, such as packing, residential moving, commercial moving, and storage
The best moving companies use their website to set their clients up for a successful and stress-free pack and move. If their website seems chaotic and disorganized, chances are their customer service and move crew will also be chaotic and disorganized. So make sure you’re comfortable with your mover’s website. It should provide you with good information and assure you that you’ll have a smooth move.
What information should a legit moving company’s website have?
Most moving services use technology to assist their clients throughout the moving process. And one of the most important tools on every legit moving company’s website is their estimator tool. The vast majority of consumers shop online nowadays for everything from toothpaste to furniture to cars. And a lot of consumers also shop online for their moving service! If a moving company’s website doesn’t include an in-depth and helpful estimator tool to provide you with an accurate quote, you should leave that company in the dust.
Additionally, moving service websites should help you plan your move. They should offer more than just information about their company—they should also educate you about the moving process. Poke around the website to make sure they include some tips and tricks to help you save money by packing and moving efficiently.
What credentials should a legit moving company’s website show?
Legit moving companies should brag about their credentials. Every moving company needs to be licensed and insured. If you’re moving within the Chicagoland Area, there are two main websites you should check to verify that your moving service is legit:
If your local moving company isn’t listed on these sites—or if they hesitate to provide you with their credentials—then run and don’t look back!
Use word of mouth to find the best moving company
People like to talk about their experiences. And this helps you, as a consumer, find the best products and services to fit your needs. That includes moving services! Most people have moved at some point in their lives. And you can use their experiences to find the best moving company.
Keep in mind that professionals related to moving will also have great feedback on legit moving companies. If you have a realtor, ask them for a recommendation! Most realtors have heard the good, the bad, and the ugly about moving services. Realtors often have promotional codes with their favorite moving companies—and these codes can save you money on your pack and move!
Ask around about the best legit moving company
Chances are, you know a lot of people that have moved. Ask your family, friends, coworkers, and classmates for recommendations. You can even post on social media platforms like Facebook, Twitter, and LinkedIn for some advice.
Here are a few questions to ask so that you get the best information:
- Was your moving company’s Customer Service Team friendly, helpful, and responsive?
- How did your moving service’s pricing compare with other estimates?
- On your move day, did your Move Crew arrive on time and work efficiently?
- What were your favorite—and least favorite—aspects of your moving company?
Peruse online reviews
Online reviews can be a goldmine of information. Platforms like Angie’s List and Google Reviews are great to find out what people are saying about all sorts of companies—including moving services!
As helpful as online reviews can be, you’ll need to be smart about which reviews you can trust. Sometimes companies purchase an inflated number of positive reviews to boost their online visibility. So be on the lookout for red flags like typos and vague information.
Contact your moving company—and let them prove they’re legit!
Legit moving companies provide great customer service. And this starts during your estimating process. So let them “wow” you! Call and email them with any questions or concerns that you have. If they respond quickly with helpful answers and a friendly voice, they probably take pride in what they do. And this means that they’ll send you an expert move crew on your move day!
Let Move-tastic! show you what we’ve got! Contact us today to find out how we can help you have a stress-free—and maybe even a fun—move day!